Question 1

How do I know your masks are real?

Accepted Answer

From time to time, ActionPPE will provide our customers with brief messages about our products and services. We want you informed and assured that we are here to support you. This short message is to remind you of what matters most - patient safety & product quality.

We only source PPE products from FDA registered manufacturing plants. The PPE products are manufactured to FDA standards. Additionally, these plants are subject to FDA inspections.
The following are benchmarks that the manufacturers have communicated to ActionPPE:
- Disposable procedure face mask standards were reviewed by an outside accreditation team at the manufacturing plant and met all inspection benchmarks.
- KN95 respirators are affirmed to be manufactured to established international standards to ensure these products can be used in Healthcare settings.
ActionPPE additionally has these products impartially tested to confirm the standard attested to by the manufacturors. Below are recent test results for the KN95 products, which must meet the FE 95.0% requirement. These tests assure the high quality of the products delivered to you.
- The manufacturing plant provided to us the test result of a median FE: 98.8%·
- ActionPPE had an independent test by SST of a median FE: 99.4%
- ActionPPE procured a US-independent test by SGS Labs of a median FE: 96.0%
ActionPPE has retained FDA experts from Fortune 50 companies to advise on product specifications and practices.

Question 2

How does the ActionPPE Affiliate program work?

Accepted Answer

We are happy to GiveBack to the wonderful medical societies and additional organizations that have banded together to make ActionPPE the success it has become. Thank you.

As you may know, with our larger scale we’ve been able to launch our GiveBack program where we are donating 5% of sales back to the Associations working with us. In addition we have set up a separate 5% Discount Code that you can share with your members as a member benefit.

A few details:

5% GiveBack Program

ActionPPE is donating 5% of net sales made on your ActionPPE eCommerce portal back to you
We'll send you our 5% Collaboration Agreement via DocuSign
We also provide a $1,000 referral bonus (see Agreement for details)
(GiveBack may not available on special Group Buy initiatives)

Discount Code Program

ActionPPE has set up a separate 5% Discount Code for your organization
Your discount code will be provided when you register
You may publish this as a membership benefit
(Discount may not available on special Group Buy initiatives)

Marketing Content Syndication

We are providing weekly marketing content (blog posts, tweets, email articles) you can use for your members

Not yet a member? You can apply to join our initiative at: https://actionppe.org/apply/

Question 3

How did ActionPPE start?

Accepted Answer

It started in Charleston, South Carolina, when the Charleston County Medical Society’s president, Dr. Marcelo Hochman initiated a call to the medical community. Together with their long-time web consultant, Tom Steenhuysen, an online purchasing form was created, and the membership across the state was notified.

Within the first 48 hours, a first group order of 28,000 PPE units was possible.

At that moment it was clear a dire need was served ~ and the idea of ActionPPE as a group buying service to organizations across the nation was born.

To hear a full story, listen to this excellent podcast by HealthLinks where Dr. Hochman is interviewed.

Question 4

How are the prices set?

Accepted Answer

Prices are set based on market prices from independent manufacturers and suppliers. As ActionPPE has grown to work with dozens of medical and health care related associations across America, we've been able to increase our puchasing power resulitng in lower prices to the health care providers served. As such, we've been able to lower the prices to our healthcare customers by up to 50% since we began.

Question 5

What PPE items are available?

Accepted Answer

We are constantly sourcing more PPE as deemed needed by the feedback and requests we receive.

KN95 respirators
Proceedure masks
Disposable gowns
Isolation gowns
Face Shields
Gloves
Hand sanitizer
And more on the way

… is something missing? ( Click here to let us know what you need most! )

Question 6

When will my order arrive?

Accepted Answer

We're working overtime to stock a full line of PPE. Orders typically ship in 24-48 business hours. We'll contact you if there are any shipping delays.

Also, if you have questions about your order, please email mailto:support@actionppe.org and include your order number.

Question 7

How much does it cost to be part of ActionPPE?

Accepted Answer

Independent practitioners can place individual orders directly at our Store.

Qualified medical and other healthcare organizations can join for FREE. We are here to serve you. As part of the ActionPPE initiative you receive the following Organizational benefits:

Your own branded PPE eCommerce buying site
Eligibiltiy for our 5% GiveBack program on sales from your site
Eligibility for our 5% Discount Program for your Members (member benefit)
Access to weekly industry news and info feeds for syndication to your members
Additional incentives

Click here to Apply

Question 8

I just saw the PPE announcement; how do I order?

Accepted Answer

ActionPPE provides a private link to each organization. It is up to each organization to decide how to announce this link. Example: The Charleston County Medical Society's link is ActionPPE.org/3/ccms

Some societies provide a special ordering link exclusively to their members: “This is a service we are offering to our membership. The member must log in to access the order information. Orders for bulk PPE purchasing opportunity can be placed online at the link provided to our members.”

Question 9

What is the N95 shipment status?

Accepted Answer

Manufactured > Inbound Shipment > Warehousing > SHIPPING

Our Honeywell N95 masks have arrived in our TX warehouse and are being shipped to customers.

You will receive an e-mail with tracking info when your order ships. Updates will continue to be posted here at https://support.actionppe.org/faqs/what-is-the-n95-shipment-status

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RE-ORDER at: https://actionppe.org/n95

If you have specific questions about your order, please email support @actionppe.org and remember to include your order numer.